Orders are processed within 1 to 2 days.

We offer free shipping on all orders and strive to ensure your items arrive on time. However, please note that external factors such as public holidays, supplier delays, and courier issues may occasionally impact delivery times.

We appreciate your understanding and will always do our best to keep you informed and ensure your order reaches you as soon as possible.

We offer a 14-day free return policy for all orders. If your item is damaged or faulty, we will cover the cost of return shipping. However, if you wish to return an item simply due to a change of mind, you will be responsible for the return shipping costs.

Please note that after 14 days, we are unable to accept returns or process refunds.

At Baby Shine, your safety is our priority. Our checkout process is fully encrypted with advanced SSL technology to protect your personal and payment information. We work with trusted payment gateways to ensure your transactions are secure and seamless. Shop with confidence knowing your data is safe with us!

Have questions or need assistance? Our friendly customer support team is available 24/7 to help. Feel free to reach out to us at support@babyshinestore.com, and we'll get back to you as soon as possible. Your satisfaction is our top priority!